TERMS AND CONDITIONS
Terms & Conditions     Returns Policy     Privacy Statement     Site Map
Terms of Use and Privacy Policy

Thank you for visiting Catwalk Jewellery online. Please use this section for information about the terms and conditions that govern your use of the site.

Ordering

When you place an order on the Catwalk Jewellery website you will receive confirmation of your order and confirmation of despatch via email. Please make sure that the email address you provide is correct and the mail account provided by you is working properly. Whilst we make every effort to ensure that product and price details are correctly displayed on the Catwalk Jewellery website we cannot be held responsible for their accuracy. It is your responsibility to ensure that prior to placing an order you have checked the details about the products you order as they may have changed since you last viewed them on our website.
All products displayed on the Catwalk Jewellery website are subject to availability.
All prices displayed on the Catwalk Jewellery website exclude delivery charges.
Prices and stock are not contractually confirmed until you receive the confirmation of despatch sent to the email account provided by you. Any contracts or agreements formed between yourself and Catwalk Jewellery through this website shall be governed and construed according to English law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the English courts.

On this website: No statement shall be deemed to affect the statutory rights of a consumer which cannot be excluded or restricted by law. Under the distance selling regulations you have the legal right to cancel your order within seven working days of receipt of the goods. Please see our returns policy for further details.

Delivery
Our jewellery is supplied direct from stock, with delivery by first class Royal Mail recorded delivery and requires a signature at destination.

All of our jewellery is individually presented in gift boxes and securely packaged.

UK Postage and Packaging Costs are £2.99 per item, please contact us for postage information for worldwide destinations.

We endeavour to despatch all the orders within 3-5 working days once full payment has been received and cleared. If the item is not in stock, we will e-mail you with the option to cancel your order or await new stock.
Once we despatch your order, we will inform you of the identifier recorded delivery number that can be checked at www.royalmail.co.uk in order to track your order through the Royal Mail postal system, so you can be certain it is in transit.

Care of your gemstone jewellery

To clean gemstone jewellery, first wipe it with a soft cloth to remove any dirt. Emeralds require only the use of a soft cloth, as cleaners may damage these soft gems. Sapphires and rubies can be cleaned with either an ultrasonic cleaner or a solution of one part ammonia to six parts water, with a soft brush. Store your gemstone jewellery in a soft cloth pouch or in your jewellery gift box so it does not touch other pieces in your collection. As with all jewellery, normal wear and tear can loosen prongs and settings, so it is a good idea to have it checked by a professional jeweller who can make repairs as needed.

Privacy and Data Protection

Catwalk Jewellery comply with all aspects of the Data Protection Act of 1984 and the new act of 1998
How we normally use information about you. We will only use your Personal Information for the purpose(s) for which you provide it to us including (but not limited to):
To respond to your enquiries
To handle orders, deliver items and process payments
To prevent or detect fraud or abuses of our Website
To enable third parties to carry out technical, logistical or other functions on our behalf
We only share your Personal Information with our other offices and authorised agents where appropriate and with other entities only as described below. We ensure the parties with whom we share your Personal Information follow practices at least as protective as those described in this Privacy Statement.

Promotional offers

If you have consented in advance we may send you information on our promotional offers and those offered by other businesses. If you no longer want to receive such offers, please notify us via email to sales@mycatwalk.co.uk

Collection of Information by Third-Party Sites

Our Website may contain links to other websites whose information practices may be different to ours. You should consult the privacy notices of those third party sites as we have no control over information that is submitted to, or collected by them.

Paypal

No paypal account required to purchase

The safer, easier way to pay
Use your debit or credit card without revealing the number

Sign up to paypal here www.paypal.co.uk

Cookies

A cookie is a text-only string of information that a website transfers to the cookie file on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

When you visit our Website we send you cookies that may be used; to enable the personalisation features on our Website (which give you the ability to recall recently viewed pages and see information which you have input on line) or to compile anonymous, aggregated statistics that allow us to understand how users use our Website and to help us improve the structure of our Website. We cannot identify you personally in this way.

You can accept or decline "cookies" by modifying the setting in your browser. Please note that if you disable "cookies" you may not be able to use all the features of our Website.

Revisions to this Privacy Statement

We reserve the right to revise this Privacy Statement or any part of it from time to time. Please review the Privacy Statement periodically for changes. Unless stated otherwise, our current Privacy Statement applies to all information that we have about you.

How to Contact us

If you have any questions or concerns about this Privacy Statement or how we use your Personal Information you may contact us by email and if at any time you decide that you no longer wish us to hold or use any of your Personal Information or wish to change the use to which your Personal Information can be put, please let us know by emailing us at sales@mycatwalk.co.uk

Cooling off period

Under the distance selling regulations you have the legal right to cancel your order within seven working days of receipt of the goods. Please refer to our returns policy for further details.

Copyright

Copyright © 2008 My Catwalk. All rights reserved.
The content within this website is protected by copyright throughout the world and is owned or controlled by Catwalk.
Unless expressly agreed to in writing by Catwalk, you may not:
In any way give the impression that we are associated with or have approved a link (not a framed link) to this site from any other business or service website.
Copy, download, store (in any medium), adapt or change in any way images or text contained within this website.
Commercialise any information within this website.

Sizing Disclaimer:

Please note that all sizes are approximate and may vary accordingly, we endeavour to ensure accuracy, and sizes are provided solely as a guide for the customer.

Terms & Conditions     Returns Policy     Privacy Statement     Site Map
You don't need a Paypal account to shop with us. You can pay through PayPal with any card including Mastercard, Maestro, Visa, Switch, Solo, American Express and Direct Debit
Visit Paypal at http://www.paypal.com